Your pack shipment
> Packages are generally dispatched within a day after receipt of payment.
> To Baltic states (Lithuania, Latvia and Estonia) we offer free express shipping, via LP Express, Venipak, Omniva or DPD.
> To international addresses we ship for free via Lithuanian Post - it will take about 4-5 working days for EU deliveries.
> Express delivery to the USA (using EMS / Post) takes about 14 days as customs get involved.
If you would like you have express shipment outside the Baltics please leave a comment with your order or send us an Email - we will find the optimal solution.
Whichever shipment choice you make, we will provide you with a link to track your package online.
> Full-priced articles can be returned or exchanged within 14 days since purchase. Only applies to items without any signs of wear. It is not possible to return fragrances.
> Sale items can be only exchanged for another item or online credit.
> Items have to be returned in the same condition as they were shipped to you. The original shoe box has to be in a reasonable condition and without postal labels.
> Please ensure that you have a proof of purchase.
> The cost of return to Šušop (Užupio g.15-3, 01202 Vilnius, Lithuania) is your responsibility. In case of a faulty item, we will of course refund the shipping costs.